Terms of Service

1. Acceptance of terms

By accessing or using Pulse — as an event attendee or as staff — you agree to these Terms of Service. If you use Pulse on behalf of an organisation, you represent that you are authorised to accept these terms for it.

This document is a template provided for demonstration and should be reviewed by your organisation's legal counsel before production use.

2. The service

Pulse provides real-time polling, moderated Q&A, feedback collection, stage displays and analytics for live events. Features may change as the platform evolves. Organisers configure each event, including which data is collected from attendees.

3. Accounts and access

Staff accounts are issued by an organisation administrator. You are responsible for keeping your credentials secure and for activity under your account. Access is governed by role-based permissions and may be revoked by your administrator.

Attendees typically join without an account by scanning an event QR code; participation is tied to the specific event you join.

4. Acceptable use

You agree not to:

• submit unlawful, abusive, harassing or infringing content;
• attempt to disrupt, overload or reverse-engineer the service;
• circumvent moderation, rate limits or access controls;
• impersonate others or misrepresent your affiliation.

Organisers and moderators may remove content and block participants that violate these terms or the event's own rules.

5. Your content

You retain ownership of the questions, responses and feedback you submit. You grant the event organiser and Pulse the rights necessary to display, moderate, aggregate and report on that content for the purpose of running the event.

6. Availability and changes

We aim to keep Pulse reliable during live events but do not guarantee uninterrupted availability. We may modify, suspend or discontinue features, and will make reasonable efforts to communicate material changes through the organiser.

7. Disclaimers and liability

The service is provided “as is” without warranties of any kind to the extent permitted by law. To the maximum extent permitted, Pulse and event organisers are not liable for indirect or consequential damages arising from use of the service.

8. Contact

Questions about these terms for a specific event should go to that event's organiser. Platform-level questions can be directed to your Pulse administrator.